VQAA Privacy Policy
Effective Date: from 2025
VQAA (โweโ, โusโ, โourโ) operates the website https://vqaa.com and related pages.
We respect your privacy, and this page explains what data we collect, why we collect it, and how you can control it.
1. What We Collect
Email Address
We may collect your email when you:
- Join Ko-fi to download a product
- Sign up for updates or support
- Contact us directly
We do not sell or share your email with third parties.
Usage & Analytics Data (GA4)
We use Google Analytics 4 to understand how visitors use the site.
GA4 may collect:
- IP address (anonymised)
- Browser/device information
- Pages visited
- Time spent on the site
We use this only to improve the site and detect bot activity โ we do not use remarketing or targeted advertising.
Cookies
We use basic cookies through GA4 for analytics and functionality.
You can block cookies at any time through your browser settings.
2. Payments & Transactions
We use Ko-fi for product purchases and downloads.
Ko-fi handles:
- Payment processing
- Your billing information
- Transaction security
We never see or store your credit card details.
All purchases follow Ko-fiโs own Privacy Policy and security systems.
3. How We Use Your Data
We use your data for:
- Providing access to digital products
- Sending updates or support replies
- Improving site performance and detecting bot traffic
- Securing and maintaining the website
We do not use:
- Facebook Pixel
- Google Ads tracking
- Third-party remarketing
- Behavioural advertising
4. Sharing Your Data
We only share data with the following service providers:
- Google (GA4) โ website analytics
- Ko-fi โ purchases, downloads, memberships
- Email service (ConvertKit/Kit) โ if you subscribe
These providers use your data only to deliver the service and cannot use it for anything else.
We do not sell or rent your information.
5. Data Storage & Security
Your data is stored securely through:
- Ko-fiโs encrypted payment system
- Our email provider (ConvertKit/Kit)
- Googleโs secure analytics platform
We take reasonable steps to protect your information but cannot guarantee absolute security online.
6. Your Rights
Depending on your location, you may have:
- The right to access your data
- The right to update or delete it
- The right to unsubscribe from emails
- The right to ask us to stop processing your data
To request any of these, email us at:
support@vqaa.com
You can also unsubscribe from emails instantly via any email footer link.
7. Childrenโs Privacy
VQAA is not intended for individuals under 18.
We do not knowingly collect information from minors.
If you think a child has submitted data, contact us and we will remove it.
8. Links to Other Websites
Some pages may contain links to external sites (e.g., Ko-fi).
We are not responsible for their privacy practices, so please review those sites separately.
9. Updates to This Policy
We may update this Privacy Policy when needed.
Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this policy or your data, please contact:
VQAA Support
support@vqaa.com
